04-22-2017 06:29 PM
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  1. iMarcusA's Avatar
    When I try and set my lock screen to anything besides swipe to unlock, it will not register it. For example, I set up my fingerprint scanner and made sure that I set my lock screen to the fingerprint scan. Once I lock my phone, it can be unlocked with just a swipe. I've tried the other lock options like the pin and pattern but I have the same outcome. I've had this phone for only a day and I've had no luck with this.

    Please help. Thanks.
    06-14-2014 10:15 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That's pretty odd. In the Settings>Security screen, does it still say that you have the fingerprint scanner as the unlock option, even though it still only shows as slide to unlock? Or does the actual setting listed in the menu keep reverting back to slide to unlock on its own?
    H3aTeRzz likes this.
    06-15-2014 12:18 AM
  3. iMarcusA's Avatar
    Yes it still says fingerprint scanner as the unlock option. It will randomly work as the fingerprint scanner when I lock it. I put my phone away for about an hour or so and then took it out and noticed that it was locked with the scanner rather than only slide to unlock but once I locked it again, it went back to slide to unlock.
    06-15-2014 01:11 AM
  4. iMarcusA's Avatar
    Ah I've solved my problem! The Secured Lock Time setting was set to 15 minutes after inactivity rather than immediately after I press the lock button. Thanks anyways!
    H3aTeRzz likes this.
    06-15-2014 01:25 AM
  5. B. Diddy's Avatar
    Is your phone brand new and unrooted?

    Try clearing the system cache partition, which can sometimes correct odd issues, and won't erase any personal data: Reset: Samsung Galaxy S 5 | T-Mobile Support

    If that doesn't work, and if your phone is pretty new, I'd consider bringing it back to the store and asking for an exchange.

    EDIT: You posted your solution at the same time I posted--glad you figured it out!
    06-15-2014 01:27 AM
  6. njshoremom4gurlz's Avatar
    I love the s5 i am debating on it now...
    07-31-2014 06:57 AM
  7. Ashley Hanks's Avatar
    Thank you! Just got this phone and was having the same problem. Thank you
    01-22-2015 05:47 PM
  8. Alexis Apodaca's Avatar
    Ah I've solved my problem! The Secured Lock Time setting was set to 15 minutes after inactivity rather than immediately after I press the lock button. Thanks anyways!
    How did you change that setting
    06-04-2015 11:03 AM
  9. 510ghostboy's Avatar
    Go to Settings > lockscreen > scroll to the bottom and It says secure lock time
    06-10-2015 11:58 PM
  10. Vlad Tepes1's Avatar
    I don't know if this will help, but after a hard factory reset, the lock screen would not stay on. Through an act serendipity, I finally discovered what was causing the problem. I use Bluetooth for all phone calls and music; however, after two hard factory resets, the lock screen would not engage properly. Finally, after syncing my Bluetooth, and accepting said device as a trusted device, the lock screen stopped working again. As an experiment, I removed both Bluetooth as trusted devices, and problem solved; the lock screen now works flawlessly. I hope this helps someone.
    08-30-2015 07:48 PM
  11. Kenneth Brown6's Avatar
    if you see this thank you
    04-07-2016 02:09 PM
  12. H3aTeRzz's Avatar
    Ah I've solved my problem! The Secured Lock Time setting was set to 15 minutes after inactivity rather than immediately after I press the lock button. Thanks anyways!
    Another satisfied customer :-D
    04-07-2016 02:32 PM
  13. ricktasticdbs's Avatar
    I'm having a similar issue. No matter which lock mode I set, it always just lets me swipe my phone open. Still displays that it's in pattern mode or what not when I re-enter the lock settings. Interestingly enough, I have no option called "Secured Lock Time" in the lock menu. Weird. I see screenshots of others' displays and mine just doesn't have that. This just started happening out of the blue today. Thoughts???
    04-07-2016 02:57 PM
  14. ricktasticdbs's Avatar
    Well, solved mine, too. Seems as though you have to be in a certain lock mode to have the option. Makes sense. Just dumb lack-of-luck that I happened to switch it back to "Swipe" before each time I looked for the "Secured Lock Time" option. Sheesh. Well, I'm a member of the forums now, so that's a thing!
    H3aTeRzz likes this.
    04-07-2016 03:22 PM
  15. Ss_m's Avatar
    Ah I've solved my problem! The Secured Lock Time setting was set to 15 minutes after inactivity rather than immediately after I press the lock button. Thanks anyways!
    09-07-2016 10:07 PM
  16. Ss_m's Avatar
    Hi I am having the same problem right now .can you please tell me how you solved it
    09-07-2016 10:08 PM
  17. Chellie Yorkshire's Avatar
    Ah I've solved my problem! The Secured Lock Time setting was set to 15 minutes after inactivity rather than immediately after I press the lock button. Thanks anyways!
    This was my exact problem! Thank you.
    10-18-2016 02:39 PM
  18. Tiffany Franklin's Avatar
    I don't know if this will help, but after a hard factory reset, the lock screen would not stay on. Through an act serendipity, I finally discovered what was causing the problem. I use Bluetooth for all phone calls and music; however, after two hard factory resets, the lock screen would not engage properly. Finally, after syncing my Bluetooth, and accepting said device as a trusted device, the lock screen stopped working again. As an experiment, I removed both Bluetooth as trusted devices, and problem solved; the lock screen now works flawlessly. I hope this helps someone.
    11-02-2016 05:55 PM
  19. Tiffany Franklin's Avatar
    Thank you so much. This actually worked perfectly!!!
    11-02-2016 05:56 PM
  20. Gagandeep Singh13's Avatar
    I have the smae problem but my phone still shows swipe screen and in settings it shows pin and wont open.
    11-08-2016 06:16 PM
  21. Gagandeep Singh13's Avatar
    I have the smae problem but my phone still shows swipe screen and in settings it shows pin and wont open.
    11-08-2016 06:23 PM
  22. FairyTail 3's Avatar
    I have the same problem. I've checked everything but nothing is working
    11-17-2016 02:27 PM
  23. 802Trees's Avatar
    I couldn't get out of pattern. After playing with my phone and choosing pattern the Lock screen just showed pattern as my choice!
    What I did was encrypt. (after reading and trying a multitude of thinks, thanks people here at AC)

    When encrypt it asked for my password.

    Then when back on my main screen it finally changed from pattern to password.
    I used my password to open my phone and then went back to lock screen and all the choices were back!
    I chose none as I don't need to secure my phone right now.

    Pretty crazy how long it could take to solve something that seems so simple.
    and yeah, i encountered the super brief time it allowed to enter my e mail and password before timed out and had to start over. geesh!
    Well I joined here as I have used this forum about 5 times in the last year.
    I never had a smart phone of my own until last year when my son gave me one for x mas. I used my laptop and digital camera for everything. I love my phone! its a little computers;s an awesome camera. I can even print to my 6 year old printer.
    I am secluded, rural, use a land line for the few calls I do make..oh my! I have to move to civilization before I go insane. Thankfully we have the net. I can go all over the world and be at my home.
    belodion likes this.
    12-17-2016 12:33 AM
  24. belodion's Avatar
    I couldn't get out of pattern. After playing with my phone and choosing pattern the Lock screen just showed pattern as my choice!
    What I did was encrypt. (after reading and trying a multitude of thinks, thanks people here at AC)

    When encrypt it asked for my password.

    Then when back on my main screen it finally changed from pattern to password.
    I used my password to open my phone and then went back to lock screen and all the choices were back!
    I chose none as I don't need to secure my phone right now.

    Pretty crazy how long it could take to solve something that seems so simple.
    and yeah, i encountered the super brief time it allowed to enter my e mail and password before timed out and had to start over. geesh!
    Well I joined here as I have used this forum about 5 times in the last year.
    I never had a smart phone of my own until last year when my son gave me one for x mas. I used my laptop and digital camera for everything. I love my phone! its a little computers;s an awesome camera. I can even print to my 6 year old printer.
    I am secluded, rural, use a land line for the few calls I do make..oh my! I have to move to civilization before I go insane. Thankfully we have the net. I can go all over the world and be at my home.
    Thank you for your feedback and welcome as a new member.
    12-17-2016 01:54 AM
  25. mstive's Avatar
    The Bluetooth connection was my issue also. Once I disconnected the device, the locking screen worked again. Thanks for mentioning that solution.
    02-16-2017 07:20 AM
26 12

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