A AC Question Jun 15, 2014 #1 My windows 7 laptop does not recognize my moto g phone when I plug it into the usb port. How can I fix this?
My windows 7 laptop does not recognize my moto g phone when I plug it into the usb port. How can I fix this?
Golfdriver97 Trusted Member Team Leader Moderator Dec 4, 2012 35,365 110 63 Visit site Jun 15, 2014 #2 Welcome to the forums. Have you updated drivers for the PC? Upvote 0 Downvote
srkmagnus Retired Moderator May 23, 2010 13,434 210 0 Visit site Jun 15, 2014 #3 Download the drivers here if you haven't already done so: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97326/p/30,6720,9050 Follow the instructions to install. If there are still problems connecting try a different USB port when connecting the device. Goodluck! Sent from my GT-P7510 using AC Forums mobile app Upvote 0 Downvote
Download the drivers here if you haven't already done so: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97326/p/30,6720,9050 Follow the instructions to install. If there are still problems connecting try a different USB port when connecting the device. Goodluck! Sent from my GT-P7510 using AC Forums mobile app