I have a Samsung Galaxy Tab 3 7" that I am trying to hard factory reset.
Model SM-T210 Android version 4.1.2
The issue I have is thus:
When doing the hard reset, the options will only move by n2 lines at a time instead of one line at a time. Hence when I have hit wipe data & get to the screen with all the no's & the one line of yes, by it moving 2 lines at a time it bypasses the yes line. Is there a way to fix this to make it move one line at a time?
We have to try the hard reset as when we do the normal reset, all options are greyed out which is quite unusual. We have performed several resets & have never come across this issue.
Any ideas or solutions?