Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 11 of 11
  1. Thread Author  Thread Author    #1  
    AC Question
    AC Question's Avatar
    Guest

    Default Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Ok, so a few days ago my phone would not open up the stock messaging app, it simply would not open, or receive texts. I tried a few things I'd seen around forums e.g. clearing cache and deleting other apps to no avail.
    I saw that a Factory Reset may be the answer, so I downloaded Kies 3 and backed up all my data to it. I did a Factory Reset, and then whilst it was fresh checked to see whether the messaging app was working (it was). I then proceeded to Restore all the Backed Up data from Kies. It seemed to be going fine and completed, but went to a screen that looked a lot like TV interference (e.g. looked broken). Kies then said it did not recognise the device, so I turned my phone off.
    Now, my phone will not turn on at all, it is completely unresponsive. I have taken the battery out for a while, tried to charge it, plugged it back in with Kies, but I'm receiving absolutely 0 feedback from it. It appears to be dead.
    Thank you in advance for any help,

    Daniel Hartley
  2. #2  
    Golfdriver97's Avatar

    Posts
    30,112 Posts
    Global Posts
    30,603 Global Posts
    Carrier
    Pure Nexus/Franco Kernel

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Welcome to the forums. Can you reboot into download mode? That is done by holding power, volume down and home at the same time.
  3. #3  

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Hi Golfdriver97, I'm the one that asked the question (I made an account so I could subscribe to the thread). I have tried that, but as I said it's completely unresponsive and will not react to anything.
  4. #4  
    Golfdriver97's Avatar

    Posts
    30,112 Posts
    Global Posts
    30,603 Global Posts
    Carrier
    Pure Nexus/Franco Kernel

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Quote Originally Posted by DannyHartley View Post
    Hi Golfdriver97, I'm the one that asked the question (I made an account so I could subscribe to the thread). I have tried that, but as I said it's completely unresponsive and will not react to anything.
    Ok, this is not good news. You can try sending it off to a JTAG service. They might be able to revive the OS. I have not used one before, so I can't suggest anyone. Otherwise, do you have insurance?
  5. #5  

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Yes, it doesn't look good. And I May well do that, I'm not sure if I have insurance. The most annoying bit is, that prior to the restore the phone was working fine (apart from texts) so it seems that its Kies that has broken it...
  6. #6  
    Golfdriver97's Avatar

    Posts
    30,112 Posts
    Global Posts
    30,603 Global Posts
    Carrier
    Pure Nexus/Franco Kernel

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Quote Originally Posted by DannyHartley View Post
    Yes, it doesn't look good. And I May well do that, I'm not sure if I have insurance. The most annoying bit is, that prior to the restore the phone was working fine (apart from texts) so it seems that its Kies that has broken it...
    Yeah, that is the bummer part. You have an American carrier? Sprint, Verizon?
  7. #7  

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    No, I'm British and I am currently with Tesco Mobile, although the phone is originally from Orange.
  8. #8  
    Golfdriver97's Avatar

    Posts
    30,112 Posts
    Global Posts
    30,603 Global Posts
    Carrier
    Pure Nexus/Franco Kernel

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Quote Originally Posted by DannyHartley View Post
    No, I'm British and I am currently with Tesco Mobile, although the phone is originally from Orange.
    Your carrier might have insurance wrapped into your plan. I would visit them, ask, and tell them what happened. They may have another option(s) for you, i.e. upgrade early, option of buying an inexpensive phone, etc.
  9. #9  

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Yes, I'll try that, thanks again for your help.
  10. #10  
    Golfdriver97's Avatar

    Posts
    30,112 Posts
    Global Posts
    30,603 Global Posts
    Carrier
    Pure Nexus/Franco Kernel

    Default Re: Samsung Galaxy S3 will not turn on after Factory Reset and Restore

    Quote Originally Posted by DannyHartley View Post
    Yes, I'll try that, thanks again for your help.
    Hopefully you can get your device fixed. Assuming for a moment you have insurance, I would weight the cost of the deductible (if any) versus a new phone. Say for example if the deductible is 100 pounds, and you can either get a new device for 150, or upgrade for about the same, I would take all that into consideration.

    Good luck and see you around the forums.
    DannyHartley likes this.
  11. #11  

    Default Re: Samsung Galaxy Trend will not turn on after Download Mode and Factory Reset

    my fhone cannot open download mode...
    after I press home + power + volume down ..
    he flame then off ...
    Can't you help me..???

Similar Threads

  1. Samsung Galaxy S4 Mini - apps to SD Card..can it be done?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-06-2014, 09:24 AM
  2. HTC ON (M8): Whatsapp and BBM push notification problem
    By ionutvirlan in forum HTC One M8
    Replies: 7
    Last Post: 06-25-2014, 03:55 AM
  3. galaxy mini not startng just blinking
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 06-18-2014, 09:29 AM
  4. N4 Turns off when it gets to the "google" splash
    By rudy117 in forum Google Nexus 4
    Replies: 0
    Last Post: 06-18-2014, 07:08 AM

Posting Permissions