Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply Subscribe
Results 1 to 2 of 2
  1. Thread Author  Thread Author    #1  
    AC Question
    AC Question's Avatar
    Guest

    Default Samsung Galaxy S3 Help

    My phone turned itself off whilst listening to music earlier and won't turn back on or connect to my PC. I've tried using a different battery and turning it on in download mode but nothing. I took it to a phone repair shop and was told it was most probably a software issue and could only be fixed by wiping everything on the phone and that there was no way to save anything on it. I'm due a new phone in August so I'm not all that bothered about the phone working but I've got a lot of important information and photos and videos from the last 2 years on it that I don't want to lose. Is there anything I could do to either a) fix the phone without wiping it or b) take the phone apart (even if it breaks it) to access the phone's memory? Everything is stored on the internal memory and stupidly I've never backed it up.

    Thanks in advance for any help or suggestions.
  2. #2  

    Default Re: Samsung Galaxy S3 Help

    Welcome to Android Central! When you say Download Mode, do you mean Recovery Mode? [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.

Similar Threads

  1. calendar reminder help
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-25-2014, 10:12 AM
  2. Galaxy Note 1 SHV 160k Beginners Help
    By CrystalDiaz in forum Ask a Question
    Replies: 1
    Last Post: 06-20-2014, 12:22 AM
  3. samsung tab won't turn on or charge
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-19-2014, 08:36 PM
  4. Galaxy S4 storage issue
    By kellym526 in forum AT&T Samsung Galaxy S4
    Replies: 1
    Last Post: 06-19-2014, 04:34 PM
  5. User manual for Samsung Galaxy S4 mini
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-19-2014, 11:15 AM

Posting Permissions