I have tried Everything suggested on multiple sites With the exception of Master Reset, but I see that doesn't seem to help others any way, and still I get. "Unfortunately, the process com.google.process.gapps has stopped" I have disabled / enabled, uninstalled, cleared caches and datas, I have cleared updates as well as installed the newest system update, I even tested everything in safe mode. My hotmail.com emails only will load the Subjects and not the message. I have to go to "HotMail" website to see them. I have had phone 1 1\2 yrs w/no prob. I only have a few downloads and I am not a gamer or streamer.. HELP!!