unable to capture media

[LarryE]

Droid ultra Motorola. No matter what camera I download, when I try to record video it says "Unable to capture media" any way to fix this????

 

[Johnly]

Have you backed up data and tried a factory reset? Run it with out an SD card for a bit to see.

 

[Nathan Jaquez]

Yea the same exact stuff happened to me. I tried deleting photos and data but that doesn't seem to be the case

 

[B. Diddy]

Try booting into Recovery Mode and clearing the system cache partition: https://motorola-global-portal.cust...wer_detail/a_id/93895/p/30,6720,8697/kw/cache

Have you ever been able to record video? Did this just start?

 

[bh27]

I have the same on my Moto X, I can't capture any video and I don't have the option to disable "ok google now" in voice.

 

[bh27]

I HAD THE SAME THING for the last 3 months. I found it v frustrating.

THIS FIXED IT FOR ME AND FOR OTHERS

REMOVE THE APP CALLED "CALL RECORDER" as this uses the microphone at all times and stops video from working. Other call recorders seem to work fine with no affect on video.

Alternatively you can disable the app in the app's own settings which is what I did.

Cheers,

Ben

 

[rpd57]

I also had the problem with not being able to run the video on my phone, with the same message " unable to capture video". After seeing the note that you had the phone recorder app, which I also had downloaded on my phone. I removed the app and restarted my phone and video recorder works perfect again.

Thanks for posting the info because when I went to Verizon they just said that I needed a new phone and it would not have that glitch. After going through the long task of re-downloading all my apps the new phone did the same thing. So after all that chasing around and taking it back "To The Pro's", with no success, it was nice that it was a simple fix from going here online !

I hope this helps anyone else that has this problem. It was as noted by a prior person due to the recorder app which kept an open feed to the microphone of the phone, which is also needed for video recording, and blocked the recorders access to the mic thus faulty the video capture

 

[chandrakanth bheema]

But I don't have any call record app installed but y iam getting I can't able to know... It is showing that mic was busy.

 

[2watermetergals]

I found that the problem was that Facebook was using the microphone and although I couldn't find a way to opt out of it on my Android phone - I was able to use the video on my camera by clearing the cache on Facebook. Go into settings- select apps- select Facebook and clear the cache. I had been having this problem for months.

 

[Bipin Giri]

I was having the same problem with camera and showing the same error you guys have mentioned. Since it was related to camera, i knew there was something wrong with apps using camera and i remembered the time,problem started. This problem started when i started using HEALTH MONITOR APP which gives u detail on blood pressure,etc etc using the flash light and camera of the phone. I unistalled the app but still i was having the issue. Then i went to internal memory folder of the phone, deleted a file named blood monitor, etc it can be anything which is something related to the app u installed previously, in my case it was blood monitor.I just deleted it, and voila! Problem got solved immediately. unistalling or doing whatever you want wont solve it unless u factory reset but if u target a correct logical problem and delete the root issue, u can save ur phone from reset. I am not programmer or anything, just a simple user, this logic workd for me, i just took my 10minutes to write this post may be sometime it may solve the stress of someone who is facing similar issues. Guys just see to it, and try it.BYe guys have a great day.:-[:-[:-[:-[:-[

 

[Green Inkling]

Take a picture, and then record a video.

 

[Paul Grecian]

Hi I fixed this problem by going into Settings. Apps. Then find the camera app. Open it. Click the top right corner and select erase updates.
It will then factory reset the app and fixed this problem for me.
Cheers.

 

[betraist321]

Could be something as simple as this (just happened to me)--you've got a memory card (MicroSD) which you originally designated (in Camera-Settings-Save settings-Storage) for photo and video storage...…..that has simply been filled to capacity. My MicroSD card is only 2GB so I'm surprised it didn't happen sooner. Try deleting as many of the files on the card as you can, or, if you have adequate internal storage, then just re-designate "Phone" for storage in (in Camera-Settings-Save settings-Storage). Good luck!

 

[kristi_mimi1976]

I get an error saying "unable to start video capture. Another app may be using the mic". As a Motorola fan I'm very disappointed and would really like to be able to video my animals becuz they could be a $10,000.00 video for America's Funniest Home Videos. Please HELP!

 

[B. Diddy]

Welcome to Android Central! Have you already read through this thread? Does this happen in Safe Mode as well?