Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply Subscribe
Results 1 to 5 of 5
  1. Thread Author  Thread Author    #1  
    AC Question
    AC Question's Avatar
    Guest

    Default Can't connect to PC

    Hey. I’ve had some trouble when connecting my phone to my pc. I connect my phone and hear the sound alright but i can’t see my device when i connect. I could a while ago but now i can’t. I tried using the device manager (update driver software), unplug and plug in back again, it does connect to another pc though. Troubleshooter gives me this message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" . Any help will be appreciated.
  2. #2  

    Default Re: Can't connect to PC

    Sigh... I hate when this happens. I'm not sure what changes it. I think certain things under ADB might affect the drivers.

    One thing is that switching from Media device MTP to Camera PTP under USB settings > storage > menu will allow you to connect. But then you can only access pictures folders.

    A quick fix is to use Airdroid for file transfers. Just install the free App and have your device and computer on the same WiFi network. https://play.google.com/store/apps/d...airdroid&hl=en

    The long fix is a PITA and then my device only works fully for awhile.

    Keep your device unplugged from USB. Go to device manager and uninstall any drivers.

    Download and install USBDeview. View any installed/connected USB device on your system Open USBDeview and uninstall anything that says Google or Your Device Manufacturer name.

    Plug your device into USB and your correct driver set up should install.
    Nokia Lumia 1520.3 (Factory Unlocked): Windows Phone 8.1 w/ Lumia Cyan
    Dell Venue 8 Pro (32GB): Windows 8.1 Desktop OS w/ Office 2013 H&S
  3. #3  
    wizzrah's Avatar

    Posts
    4,311 Posts
    Global Posts
    4,325 Global Posts
    ROM
    Phoenix 1.6 Sense 5 4.2.2

    Default Re: Can't connect to PC

    Quote Originally Posted by AC Question View Post
    Hey. I’ve had some trouble when connecting my phone to my pc. I connect my phone and hear the sound alright but i can’t see my device when i connect. I could a while ago but now i can’t. I tried using the device manager (update driver software), unplug and plug in back again, it does connect to another pc though. Troubleshooter gives me this message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" . Any help will be appreciated.
    Hey there, try WiFi file transfer: https://play.google.com/store/apps/d...fifiletransfer

    It allows you to view your phone from your PC. It acts like a web page where you can transfer files to your phone seamlessly.
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  4. #4  

    Default Re: Can't connect to PC

    I downloaded the AirDroid and it works great. Still tried the options you gave above but doesn't work. Thanks a lot both of you
    Thanked by:
  5. #5  
    wizzrah's Avatar

    Posts
    4,311 Posts
    Global Posts
    4,325 Global Posts
    ROM
    Phoenix 1.6 Sense 5 4.2.2

    Default Re: Can't connect to PC

    Quote Originally Posted by Abdullah Sayed-Hossen View Post
    I downloaded the AirDroid and it works great. Still tried the options you gave above but doesn't work. Thanks a lot both of you
    For WiFi File Transfer, make sure both devices are on the same internet connection.
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

Similar Threads

  1. Code to delete duplicate images from whatsapp gallery(or any galler)
    By Ehtesham Siddiqui in forum WhatsApp for Android
    Replies: 1
    Last Post: 10-09-2014, 02:23 PM
  2. Samsung S4 Unable to turn wi-fi on
    By peterev in forum Ask a Question
    Replies: 2
    Last Post: 06-23-2014, 11:58 AM
  3. Purchase can't be located
    By kdog509adam75 in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 2
    Last Post: 06-22-2014, 09:16 PM
  4. transfer cd's to phone without uploading cd's to computer
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-22-2014, 07:28 PM
  5. Cannot connect to gear
    By jay_dubb2k5 in forum Samsung Galaxy Gear
    Replies: 0
    Last Post: 06-22-2014, 02:08 PM

Posting Permissions