1. AC Question's Avatar
    Every time I get on Google Play, it shows the loading screen and nothing else. When I type in something, say Zedge, the suggestions don't come up for a few seconds. When I click on a suggestion, it brings me to the app's install screen, but the loading circle is still there. When I click "install", my phone goes to a soft lock and I have no choice but to exit out. It happens with and without Wi-Fi, so I know that's not the problem.
    06-23-2014 07:29 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What phone do you have, and what part of the world do you live in? Have you tried going to Settings>Apps>All, selecting Google Play Store, and Clearing Cache and Clearing Data?

    You could also removing your Google account from the phone, then adding it back again, in the Settings>Accounts​ menu.
    06-23-2014 09:47 PM
  3. Just another person's Avatar
    Never mind, I figured it out. Just had to restart it.

    Thank you for helping, though.
    B. Diddy likes this.
    06-23-2014 11:28 PM

Similar Threads

  1. Can transfer files to Tablet Azpen 727
    By AC Question in forum Ask a Question
    Replies: 6
    Last Post: 10-18-2014, 03:36 PM
  2. Can you search user playlists with Google Play All Access?
    By StylinProfilin in forum Ask a Question
    Replies: 1
    Last Post: 09-08-2014, 10:08 PM
  3. how to update to 4.4 android without sim card?
    By Eric The Duke in forum AT&T Galaxy S III
    Replies: 8
    Last Post: 06-27-2014, 10:40 AM
  4. App Trouble?
    By belodion in forum Ask a Question
    Replies: 2
    Last Post: 06-24-2014, 03:38 AM
  5. Android Kyocera: Google play store keeps quitting!
    By Android Kyocera in forum Ask a Question
    Replies: 1
    Last Post: 06-23-2014, 06:27 PM
LINK TO POST COPIED TO CLIPBOARD