1. AC Question's Avatar
    I have recently purchased a Samsung Galaxy Note 3 SM-N9006. After i got the smaller sim card for the phone it is stuck in a reboot loop. Every time i turn it on it comes up to the lock screen for a few seconds then restarts. The sim is a telstra prepaid. Is there anything i can do to fix this?
    06-25-2014 12:50 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to try using a different SIM? You could also try booting into Recovery Mode and clearing the system cache partition: Reset: Samsung Galaxy Note 3 | T-Mobile Support
    06-25-2014 01:08 AM
  3. Ashley Bell1's Avatar
    i have tried that but it didnt work like the instructions said it would. just so everyone knows this phone is a FAKE

    - - - Updated - - -

    I have recently purchased a Samsung Galaxy Note 3 SM-N9006. After i got the smaller sim card for the phone it is stuck in a reboot loop. Every time i turn it on it comes up to the lock screen for a few seconds then restarts. The sim is a telstra prepaid. Is there anything i can do to fix this?
    this is my post btw
    06-25-2014 02:08 AM
  4. B. Diddy's Avatar
    I don't think that model is fake--it sounds like it's a model specifically for the Chinese market. So that might be part of the reason why it's not working well--it's not intended for the US. How did you get it? From eBay or a similar source?
    06-25-2014 02:31 AM
  5. Ashley Bell1's Avatar
    Im in Australia and yes from Ebay. i have contacted the seller and he says he hasn't had this problem before. also i think it is as it has a fake S pen and not all the option of a real Note 3
    06-25-2014 02:37 AM
  6. B. Diddy's Avatar
    Here's a post from a while back that might be useful: Here's how to spot a fake Note 3! (For those looking at online marketplaces or unofficial retailers)
    06-25-2014 03:01 AM
  7. Ashley Bell1's Avatar
    yep read that and nothing there that helped
    06-25-2014 03:03 AM

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