1. AC Question's Avatar
    I have a contact that has been stored in my phone for over a year now and about 3 days ago when they call they show up as "Unknown" I got a text from them and it shows up as their regular contact and they were wondering why they I wasn't answering. I don't answer "Unknown" numbers.

    I've unlinked Google account and relinked
    I made sure everything was supposed to sync and re syncd
    Cleared Cache
    Cleared Data

    idk what else to do besides

    Settings> More> Application Manager> All> Find Contact> and then restart the phone. What else should I try
    06-27-2014 12:58 PM
  2. jmagid51's Avatar
    What phone / carrier are you using? One other thing to try is doing an export / import of your contacts to an SD card and see if that helps.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
    06-27-2014 01:20 PM
  3. IstilllikeiOS's Avatar
    I made an account here

    but I am on a Samsung Note II, it is a tmobile phone on metro now. I made that switch back in December and that contact hasn't changed since then. 4 days ago it started showing up as unknown

    also what would i do with the sd card? just export it all and import it all back?

    I just don't understand why it would show up as Unknown if the contact is saved. It doesn't make any sense
    06-27-2014 01:28 PM

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