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  1. Thread Author  Thread Author    #1  
    Diego8357's Avatar

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    Default How do I fix this on my Galaxy s4

    So I installed this app on my Galaxy s4 and it need to install a vpn and set a password. I uninstalled the app (i didn't like it) and tried to change my pattern back to normal but when I go into settings and try to change my screenlock all but the pin and password is grayed out. How do I fix this so I can put the screenlock I want

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  2. #2  
    B. Diddy's Avatar

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    Default Re: How do I fix this on my Galaxy s4

    Is the phone encrypted? An encrypted phone only allows you to use a PIN or password, not a pattern lock.

    Try going to Settings>Security>Device Administrators, and see if there are any unrecognizable apps (besides Android Device Manager) listed there that are checked. If so, uncheck them and try uninstalling them.

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