Device Manager Problems Galaxy S4

[AC Question]

Hello;

Last night, I lost my Galaxy S4 (I-337 on latest OS and un-rooted) and locked it using Device Manager. Today, it was found again and I tried to unlock it but my cellphone said "Wrong Password". Because of this, I've changed it using device manager and it keeps saying "Wrong Password" or "Wrong PIN" (if I set the lock with numbers). So I can see the cell changes the lock codes but never accepts what I hit on the screen. Any sugestions?

Thanks in advance!

 

[Kelly Burby]

Hello;

Last night, I lost my Galaxy S4 (I-337 on latest OS and un-rooted) and locked it using Device Manager. Today, it was found again and I tried to unlock it but my cellphone said "Wrong Password". Because of this, I've changed it using device manager and it keeps saying "Wrong Password" or "Wrong PIN" (if I set the lock with numbers). So I can see the cell changes the lock codes but never accepts what I hit on the screen. Any sugestions?

Thanks in advance!

Then do one thing again log yourself up over the gmail account (i.e. the account used in the device) over PC/Laptop. Go to the Android device manager then again unlock it from there ! All the steps are same in android device manager you just need to press the unlock that's it, your problem will get solved !!

 

[wavehead2000]

Thanks for your reply but there's no unlock option. Just "Ring", "Lock" and "Erase"

 

[Golfdriver97]

Thanks for your reply but there's no unlock option. Just "Ring", "Lock" and "Erase"

I know this isn't the greatest answer, but you can go here and at least call/chat with Google: https://support.google.com/nexus/answer/3388218?hl=en

 

[Tamara Ehlert]

What did you do to change your password with device manager if it kept saying wrong password? I'm having the same issue. Please help!

 

[Musahasan]

I could not send the smilies from my s4 when I try to send it says mobile data is off