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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Device Manager Problems Galaxy S4

    Hello;

    Last night, I lost my Galaxy S4 (I-337 on latest OS and un-rooted) and locked it using Device Manager. Today, it was found again and I tried to unlock it but my cellphone said "Wrong Password". Because of this, I've changed it using device manager and it keeps saying "Wrong Password" or "Wrong PIN" (if I set the lock with numbers). So I can see the cell changes the lock codes but never accepts what I hit on the screen. Any sugestions?

    Thanks in advance!
  2. #2  
    Kelly Burby's Avatar
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    Default Re: Device Manager Problems Galaxy S4

    Quote Originally Posted by AC Question View Post
    Hello;

    Last night, I lost my Galaxy S4 (I-337 on latest OS and un-rooted) and locked it using Device Manager. Today, it was found again and I tried to unlock it but my cellphone said "Wrong Password". Because of this, I've changed it using device manager and it keeps saying "Wrong Password" or "Wrong PIN" (if I set the lock with numbers). So I can see the cell changes the lock codes but never accepts what I hit on the screen. Any sugestions?

    Thanks in advance!
    Then do one thing again log yourself up over the gmail account (i.e. the account used in the device) over PC/Laptop. Go to the Android device manager then again unlock it from there ! All the steps are same in android device manager you just need to press the unlock that's it, your problem will get solved !!
  3. #3  

    Default Re: Device Manager Problems Galaxy S4

    Thanks for your reply but there's no unlock option. Just "Ring", "Lock" and "Erase"
  4. #4  
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    Default Re: Device Manager Problems Galaxy S4

    Quote Originally Posted by wavehead2000 View Post
    Thanks for your reply but there's no unlock option. Just "Ring", "Lock" and "Erase"
    I know this isn't the greatest answer, but you can go here and at least call/chat with Google: https://support.google.com/nexus/answer/3388218?hl=en

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  5. #5  

    Default Re: Device Manager Problems Galaxy S4

    What did you do to change your password with device manager if it kept saying wrong password? I'm having the same issue. Please help!

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