1. AC Question's Avatar
    Hi All I have a major issue with Galaxy S4 phone. I cannot make or receive calls I am not sure what happened but out of the blue every time I try to make a call I select contact or no press call button and the phone display shows dialling for a couple of seconds and then immediately shows call ended and hangs up note I never hear a ring tone. I cannot receive calls either if someone trys to ring me I have no clue as the phone does not respond at all if i call my own number I just get one long continuos tone but there is no missed call recorded on my phone, it is weird. I have gotten a new sim, factory reset, I have sent for repair and came back exactly the same though they note they replaced coaxial cable and module sub pba and upgraded software I don't know what that means but the problem is still there. I would be very grateful for any help given.

    Thank you
    07-03-2014 08:45 AM
  2. SpookDroid's Avatar
    Have you tried to use your SIM card in another phone? Does this work? If not, the problem is with your line, not the phone.
    07-03-2014 08:55 AM
  3. KPANANENO's Avatar
    Hi yes thanks for the lead, sim works in other phones, so this is an issue for my network provider????
    07-03-2014 12:40 PM
  4. SpookDroid's Avatar
    Actually, if YOUR SIM works with other phones then it doesn't look very good for your phone and it might have a faulty SIM card reader. Do other SIMs work in your phone?

    Sent from my SM-P600 using AC Forums mobile app
    07-04-2014 07:55 PM
  5. SpookDroid's Avatar
    Or if your SIM doesn't work in other phones, then yeah, your service provider has somehow screwed up your line.

    Sent from my SM-P600 using AC Forums mobile app
    07-04-2014 07:56 PM

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