1. AC Question's Avatar
    I'm using a Samsung Galaxy Note 10.1 (2014 Edition)
    Yesterday i was using it normally and then the system froze so i did an reset. After that I couldn't able to get it working the wifi function(Even though i tried resetting it for a coupe times) . After doing a few google researches, i did an Factory reset.
    But after the factory reset, I wasn't able to get my tablet to turn on, here's what I tried:
    _ Hold down the power button for more than 20s
    _ Hold down the power button + the volume button 20s
    Did both of it and nothing works.... Please help me!
    07-03-2014 09:53 AM
  2. srkmagnus's Avatar
    I'm using a Samsung Galaxy Note 10.1 (2014 Edition)
    Yesterday i was using it normally and then the system froze so i did an reset. After that I couldn't able to get it working the wifi function(Even though i tried resetting it for a coupe times) . After doing a few google researches, i did an Factory reset.
    But after the factory reset, I wasn't able to get my tablet to turn on, here's what I tried:
    _ Hold down the power button for more than 20s
    _ Hold down the power button + the volume button 20s
    Did both of it and nothing works.... Please help me!
    Have you contacted Samsung? It's a new device, so it should be covered under warranty. Take a look at the support page and see which method of support may work for you (live chat, phone, etc.) and see if they can help you with repair.
    07-03-2014 10:01 AM

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