1. AC Question's Avatar
    Whenever I open my messages up and try to reply the keyboard is being shown, but you can't actually use it to enter any characters. It knows what keys I am pressing because my autocorrect shows the right word but its not visible in the "enter text" box. Also, my screen isn't detecting when I swipe to unlock my screen. Does anybody know of a fix? I just bought my phone two weeks ago. Today is the last day for exchanges and I am worried. Verizon told me to call their tech support for a patch but I wanted to see if I could find a fix myself first (before given the run-around).
    07-03-2014 12:50 PM
  2. B. Diddy's Avatar
    If it's not working properly, bring it in for a replacement. Otherwise, try booting into Recovery Mode and wiping the cache partition: Reset: Samsung Galaxy Note 3 | T-Mobile Support
    09-01-2014 07:18 PM

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