1. Unregistered's Avatar
    I need some help please....

    I have a Samsung galaxy s3. Recently my emails have stopped come through automatically, and I sometimes only get them when I refresh my inbox - not ideal!! The sync settings remain unchanged; push for my Hotmail and every 5 mins for my Gmail. What could be happening here?

    Also, my Gmails no longer show in my combined inbox in the internal email app, and only in the gmail app. I would like them to be together so am considering deleting the gmail app to see if this would send my gmails to the regular email app... but it could cause errors and effect other apps. So is there another solution to this?

    Thanks in advance!

    Jess
    07-06-2014 12:11 PM
  2. mumfoau's Avatar
    Hello Jess! Maybe head into settings > data and ensure that "restrict background data" isn't checked. Mail not syncing unless you're actively using the app definitely sounds like a result of this. Please report back after you've tried that for starters.
    07-06-2014 12:50 PM
  3. EdenHeights's Avatar
    Thanks for the reply! Restrict background data is unchecked for all apps. It's actually only my Gmail emails not coming through automatically. Maybe having my gmails on both apps (regular email and gmail) is causing confusion..?
    07-06-2014 04:08 PM
  4. mumfoau's Avatar
    Have you tried what you mentioned above?

    Also, my Gmails no longer show in my combined inbox in the internal email app, and only in the gmail app. I would like them to be together so am considering deleting the gmail app to see if this would send my gmails to the regular email app... but it could cause errors and effect other apps. So is there another solution to this?
    07-07-2014 06:33 AM
  5. EdenHeights's Avatar
    No I didn't try that as I didn't want to risk screwing up any linked applications. Emails seem to be coming ok now to my Hotmail. Still experiencing some delay on gmails but at least they are sending now, and only through the gmail app. Will just have to use both apps and keep my emails separate. Thanks for the help. Issue resolved!
    07-08-2014 02:05 PM

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