software updates available???

A

AC Question

my fone is still running 4.2.2 and ive contacted ee and they say software updates are now the responsibility of samsung. i was just wondering if there is at least a 4.3 update out yet for the galaxy s4?
 

SpookDroid

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Jul 14, 2011
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Well, updates are tricky. Yes, Samsung is responsible for upgrading the software. But carriers also put their bloatware and modifiers in there, so they also take time AFTER Samsung released the update if your phone is carrier-branded. And yet after that, most updates are gradually rolled out, so not all devices will get it at the same time.

In your case, the S4 is actually now on 4.4. First thing you should try is checking for an OTA update (Settings, General, About Device, Software Update). If it's not there, try using KIES (yes, you need to plug your phone via USB to a PC and let it check). If it's not there, then that means that either EE has not released an update for your phone yet, or the roll-out has not hit your region/area yet.
 

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