1. bad43085's Avatar
    I have a Samsung Galaxy Camera running Android 4.1.2. All of the sudden, the device has stopped connecting to wifi. No matter the network, public or private, I get a message saying "Authentication error occurred" when I try to connect. It seems to be a device problem as I have no problem connecting to the same networks with any other device I own. I've tried all sorts of combinations of turning wifi and the device on and off. No luck so far. Any thoughts? Thanks!
    07-07-2014 08:33 AM
  2. Golfdriver97's Avatar
    I am not sure if you included this: But forgetting the network connection and resetting it up?
    07-07-2014 08:42 AM
  3. bad43085's Avatar
    I am not sure if you included this: But forgetting the network connection and resetting it up?
    Yep, I have done that. It has worked once or twice with my network at home, but with no apparent pattern. So I can't figure it out.
    07-07-2014 08:47 AM
  4. Golfdriver97's Avatar
    Yep, I have done that. It has worked once or twice with my network at home, but with no apparent pattern. So I can't figure it out.
    I don't know if you can do this, but clearing the cache? Through recovery would be preferred, but you can in Settings>Storage>click on cache. Maybe that will help?
    07-07-2014 08:51 AM
  5. bad43085's Avatar
    I don't know if you can do this, but clearing the cache? Through recovery would be preferred, but you can in Settings>Storage>click on cache. Maybe that will help?
    That won't clear the device will it? And side question as I'm thinking of it. I put in a micro sd card, but the storage still appears to be on the device harddrive. How can I change that?
    07-07-2014 08:54 AM
  6. Golfdriver97's Avatar
    That won't clear the device will it?
    Barring anything weird happening, no. I just did it this morning. Nothing was wiped.

    How can I change that?
    Probably need root access, if it is possible.
    07-07-2014 09:05 AM
  7. bad43085's Avatar
    Barring anything weird happening, no. I just did it this morning. Nothing was wiped.

    Thanks. I will try and do that. After that, am I looking at a device problem that would need addressed through Samsung?


    Probably need root access, if it is possible.
    07-07-2014 09:24 AM
  8. Golfdriver97's Avatar
    Yes, talking to Samsung might be the next step.
    07-07-2014 09:30 AM

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