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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Device on device manager no longer showing

    I lost my phone 2-3 months ago and have been trying to locate it using device manager every week or so. Today when I went into device manager the device is no longer showing for me to try and locate it. I checked my devices on google and it still shows there, but it is no longer reflected in Device Manager to try and locate it.

    How do I get it back into device manager to try and locate it?
  2. #2  
    wizzrah's Avatar

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    Default Re: Device on device manager no longer showing

    Hello.

    There is a possibility that the device might have been reset, and a new gmail account was connected. It might also mean that the device is in an area with no internet connection available or has a weak signal in general.
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

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  3. #3  

    Default Re: Device on device manager no longer showing

    It has been on my list with unable to locate device since I lost it, but now it is not even on my list. How would I find out if it has been reset and registered to a new google account? Shouldn't it be a conflict that it is registered to me and showing on my device list, but also on someone elses?
  4. #4  

    Default Re: Device on device manager no longer showing

    Quote Originally Posted by AC Question View Post
    I lost my phone 2-3 months ago and have been trying to locate it using device manager every week or so. Today when I went into device manager the device is no longer showing for me to try and locate it. I checked my devices on google and it still shows there, but it is no longer reflected in Device Manager to try and locate it.

    How do I get it back into device manager to try and locate it?
    It may have become hidden in Google Play and so then won't show in Device Manager. You can make the device visible again from Google Play.
    Also in Android Device Manager there is an option to search for a guest phone, which may work for you.
    I can't post a screenshot of the help page for Device Manager here but if you can check it out.

    I hope you still get it back.

    Sent from my SM-N9005 using Tapatalk Pro
    I know nothing.
  5. #5  

    Default Re: Device on device manager no longer showing

    I have checked google play and it is not listed as hidden (unchecked it and then checked it again to see if that would reset it) but it is still not in my list on device manager. As for using Guest login - I would need to sign in to the google account where it is now registered which I do not know.
  6. #6  

    Default Re: Device on device manager no longer showing

    I like the ease of use of Android Device Manager, but there seems to be a lot of limitations. I didn't lose my other galaxy phone, but I forgot to reset it when I loaned it to someone, so used ADM to lock it when it turns on (it was off), and also leave a message on the lock screen to call me.
    I don't know if you can first lock and then still find the phone, but coulda woulda is no use to you atm.

    I hope someone else has advice.

    Check in with Almeuit in this thread:
    Android Device Manager

    (I want to look into it more for myself and if I find anything..)
    I know nothing.

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