1. AC Question's Avatar
    I recently reset my phone to factory setting. Some of the contacts were directly on the phone and now I can't seem to get them back.

    How do I get those contacts back?

    They werent google contacts nor were they saved on the SD card. They were saved directly to the phone.
    07-08-2014 10:01 AM
  2. Almeuit's Avatar
    They are unfortunately gone. When performing a factory reset it erases all data from the internal phone memory.

    Sent from my T-Mobile Note 3 using AC Forums.
    07-08-2014 11:08 AM
  3. RumoredNow's Avatar
    Did you use Kies to back up your data at any time?

    When you say directly on the phone, do you mean to internal memory or the SIM?
    07-08-2014 11:14 AM

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