1. AC Question's Avatar
    Hi I have a new, a month or two old, LG G2 and for some reason it will not download mms. I am on a strong wifi, and have service. I have tried turning on and off the wifi, the service, I have reset the access point, signed out of my google account and reset the phone and it still says that it is downloading and the downloading fails. What should I do? I would like to not factory reset my device.
    07-09-2014 05:53 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you spoken with your wireless provider yet? It might be a network issue.
    07-09-2014 06:56 PM
  3. kvault12's Avatar
    I haven't spoken with my carrier. I have verizon I will talk with them. Is there any other solution?
    07-09-2014 07:35 PM
  4. B. Diddy's Avatar
    It's the first place to start. If they have no solution for you, then we could try digging a little deeper, although that's getting beyond my scope of knowledge.
    07-09-2014 11:14 PM

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