1. AC Question's Avatar
    My favourites are taking up to 5/6 seconds to open, everything else. logs etc, open straight away.
    Also the list feature is no longer available and they display only in tile format, are these 2 things linked ?
    07-10-2014 04:05 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What phone are you using? By Phone Favorites, do you mean a Favorite Contacts widget? Does a reboot help?
    07-10-2014 12:14 PM
  3. AConnolly's Avatar
    Sorry for the delay,
    I'm using the Samsung Galaxy S5.
    A reboot wasn't any help, I also went through my contacts and deleted all duplicates, which is another issue as many contacts are stored multiple times on 'device' and 'google'.

    When I press 'Phone' then 'Favourites' it can take up to 5 seconds to open, there is no longer a List option available for them and they appear in the Tile format
    07-15-2014 11:35 AM
  4. B. Diddy's Avatar
    Try booting into Recovery Mode and wiping the system cache partition: Reset: Samsung Galaxy S 5 | T-Mobile Support
    07-15-2014 12:55 PM
  5. AConnolly's Avatar
    Thanks,

    I've tried that but it didn't change anything
    07-17-2014 04:15 PM
  6. AConnolly's Avatar
    Hi,

    Thanks for the help. I contacted Samsung and they advised on a factory reset which resolved my issue.
    B. Diddy likes this.
    08-21-2014 09:27 AM

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