1. AC Question's Avatar
    Hi,

    When I turn on my Bluetooth and my headset, they pair and there is no problem. But when I make a call or someone calls me, the bluetooth on the call turns off, and I have to push the bluetooth button in the incall screen to use my headset. Why does this happen? Why does it disconnect that way? How do I fix it?
    07-11-2014 02:06 AM
  2. B. Diddy's Avatar
    Does this happen with any Bluetooth headset? Maybe that particular headset is glitchy.
    09-04-2014 12:58 AM
  3. Jerome Carlile's Avatar
    This happens to me too and its driving me nuts. On a call and then getting an incoming call and blue-tooth goes to phone only. The blue-tooth icon is on still and I have to tap it off and back on to reconnect. I have two different blue-tooth headsets and it happens on both,

    HELP
    10-23-2014 03:22 PM
  4. Kiminindy's Avatar
    this is happening to me too. didn't happen with my old galaxy just started happening with my s5. every single time i am on bluetooth in the car and there is an incoming call it disconnects the bluetooth. i have to switch to speaker phone until i can reconnect the bluetooth. has anyone contacted samsung?
    03-24-2015 03:46 PM
  5. Ronich69's Avatar
    Happening to mine too. Not only disconnects but phone goes to speaker without being selected.
    Plantronics M25
    05-27-2015 08:54 AM

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