1. Jetsfanjordan's Avatar
    My Samsung s5 never times out in the lock screen no matter how long. I use the fingerprint scanner and after around 12 seconds it switches to asking for my alternate password and it just stays on that screen until I press the power button. I can't figure out what is doing this. If anyone knows help would be greatly appreciated. Thanks.
    07-11-2014 04:08 PM
  2. B. Diddy's Avatar
    Is it plugged in? If so, go to Settings>Developer Options, and make sure "Stay Awake" is not checked.
    04-03-2015 01:10 AM

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