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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Cannot get pictures to downlod

    When downloading a multi-media file, e.g.picture, I either get a gray box with a yellow triangle, or a rolling bar and a message stating that the file cannot be downloaded at this time. I can turn my phone off and back on and then the rolling bar file downloads. Even this proves a temporary fix. After sitting for a few hours, he same thing happens. I have found no cure for the gray box issue. I have reset the phone to factory settings, with the help of Samsung Customer Service. Even that did not help.
    Any suggestions on how o correct this once and for all.
  2. #2  
    Indoler's Avatar
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    Default Re: Cannot get pictures to downlod

    Quote Originally Posted by AC Question View Post
    When downloading a multi-media file, e.g.picture, I either get a gray box with a yellow triangle, or a rolling bar and a message stating that the file cannot be downloaded at this time.
    What device? What Android version? What app? Downloading from where to where?
  3. #3  

    Default Re: Cannot get pictures to downlod

    I have a Samsung 3 Mini. It is only a few weeks old, I do not know the operating system. I am just trying to open a picture file sent to my text message.
  4. #4  

    Default Re: Cannot get pictures to downlod

    Quote Originally Posted by Indoler View Post
    What device? What Android version? What app? Downloading from where to where?
    I have a Samsung 3 Mini. It is only a few weeks old, I do not know the operating system. I am just trying to open a picture file sent to my text message.
  5. #5  
    VW Maverick's Avatar

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    Default Re: Cannot get pictures to downlod

    Welcome.
    Long press the picture in the message.
    It should then download it to your Gallery to see and use.
    Let us know if that works.

    Mav.

    Sent from the future on my Sprint LG G3.

    I don't know half of you half as well as I should like,
    and I like less than half of you half as well as you deserve.

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