Samsung Kies not restoring data
Hi i have just bought a galaxy S5 and backed up my LG as well as transferred all my data to the new phone, however there has been a problem with the battery, ive backed the S5 up a few times before they did a factory reset however when i went back in to put all the data back on the galaxy its not transferring my contacts and says there is an error, ive sold the LG to the shop so cant get anything off LG however i need all my contacts for business and im stumped, all help appreciated
- 07-13-2014, 04:52 PM #2
- 07-13-2014, 05:03 PM #3
Re: Samsung Kies not restoring data
In Kies with the phone connected, Tools - Preferences - General will show you the default pc folder.
Have you tried to restore contacts solely in Back up / Restore - Contacts.
If I hover over Contacts here, it says "Contacts synced with external accounts such as the SIM card or Google will not be restored. Contacts synced with external accounts will be automatically added when you register and synchronise the account on your device."
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