Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply
Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  
    AC Question
    AC Question's Avatar
    Guest

    Default Samsung Kies not restoring data

    Hi i have just bought a galaxy S5 and backed up my LG as well as transferred all my data to the new phone, however there has been a problem with the battery, ive backed the S5 up a few times before they did a factory reset however when i went back in to put all the data back on the galaxy its not transferring my contacts and says there is an error, ive sold the LG to the shop so cant get anything off LG however i need all my contacts for business and im stumped, all help appreciated
  2. #2  

    Default Re: Samsung Kies not restoring data

    Quote Originally Posted by AC Question View Post
    Hi i have just bought a galaxy S5 and backed up my LG as well as transferred all my data to the new phone, however there has been a problem with the battery, ive backed the S5 up a few times before they did a factory reset however when i went back in to put all the data back on the galaxy its not transferring my contacts and says there is an error, ive sold the LG to the shop so cant get anything off LG however i need all my contacts for business and im stumped, all help appreciated
    Hello.
    Have you tried syncing with your Samsung account. After a reset it saved my notes and Note 3 Scrapbook book files, as well as Samsung synced contacts and calendar.




    Sent from my SM-N9005 using Tapatalk Pro
  3. #3  

    Default Re: Samsung Kies not restoring data

    In Kies with the phone connected, Tools - Preferences - General will show you the default pc folder.
    Have you tried to restore contacts solely in Back up / Restore - Contacts.
    If I hover over Contacts here, it says "Contacts synced with external accounts such as the SIM card or Google will not be restored. Contacts synced with external accounts will be automatically added when you register and synchronise the account on your device."

Similar Threads

  1. S5 will not always send texts
    By jenpossy in forum Samsung Galaxy S5
    Replies: 6
    Last Post: 07-16-2014, 11:37 AM
  2. Straighttalk Samsung Galaxy Proclaim
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 07-14-2014, 02:13 AM
  3. HTC One Not turning on
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-14-2014, 02:12 AM
  4. Not to shabby battery life
    By Evilnut in forum Moto X (2013)
    Replies: 2
    Last Post: 07-13-2014, 11:29 PM

Posting Permissions