1. AC Question's Avatar
    Kies recognises my S3 but when I select the back up option it just keeps saying files being loaded to back up but it DOESN'T backup or move from that point. What can I do? I have tried deselecting items one at a time to see if it is particular item it CANNOT back up but to no avail same result.
    07-13-2014 07:53 PM
  2. Golfdriver97's Avatar
    I would try installing updated drivers for the phone on your PC. You can find them on Samsung's website. Also, try different cables and USB ports.
    07-13-2014 11:12 PM

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