1. AC Question's Avatar
    I have had my phone for about 4 months now, and I've been having problems with it for ages.
    For example, it ALWAYS heats up and sometimes it'll just turn off randomly. I know that this problem isn't just down to the battery, because the phone itself is just generally messed up.
    Then today, I dropped my phone, it wasn't a harsh fall, just gentle, and nothing happened to it. I set it down on my table, and for the next hour and half I kept hearing crackling sounds that I chose to ignore until I needed my phone. When I saw my phone, there were cracks covering the whole phone, and they wouldn't stop appearing, with new ones always being added
    I have no idea whether this just happens when you drop a Samsung, but usually with my Apple products, they crack when they're hit but no other cracks appear after. What's happening to my phone?! I'm getting pretty annoyed by it...
    07-14-2014 03:09 PM
  2. belodion's Avatar
    Do you mean cracks in the glass or in the plastic casing?

    Posted via Android Central App
    07-14-2014 03:18 PM
  3. anon8380037's Avatar
    Hello. Sorry to hear that. Take a look at this long thread for several Samsung models. Some are thinking heat is a factor with internal cracks. Sony in the UK accepted that their Z1 can crack. Samsung have refused most warranty claims.
    Have a word with your carrier or supplier. The tide may be turning and I think some have had replacements. You say yours also dropped but it probably would have cracked any way. Explain the heat build up. Good luck.
    Samsung Galaxy - Cracked Screen Defect, not dropped, Note 3 & Note 2, S4 & S3
    07-14-2014 03:36 PM

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