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  1. Thread Author  Thread Author    #1  
    AC Question
    AC Question's Avatar

    Default Unable to delete videos or photos in note 3

    I have a samsung galaxy note 3. Try as I might I cannot delete my videos or photos from the gallery. There is no trash can appearing top right as it should. Instead i have a large download arrow which i dont seem to be able to get rid of. Ive scoured the internet and spent hours trying to fathom it out with no luck. Im beginning to think it may be a software glitch but I dont know how to fix it. All updates have been downloaded and appear to be working fine.Can anyone help
  2. #2  
    VW Maverick's Avatar

    4,276 Posts
    Nitrogen OS 7.1.1 Nougat

    Default Re: Unable to delete videos or photos in note 3

    Are your pictures being stored on the SD card?

  3. #3  

    Default Re: Unable to delete videos or photos in note 3

    Hello. Do you have Google + backing up your photos, or your Google account sync settings set to sync photos etc to your regular Google account. Try looking in General - Accounts - Google, touch account name (with master sync on) and see if syncing photos to Picasa or Google Photos is ticked. It may be stuck with an error, which you'll see on the Google account screen.
    The regular way to delete individual photos is to open a folder in Gallery, menu button, Select Item then when you tick any photo/s the garbage can icon appears and just touch to delete.

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