1. AC Question's Avatar
    I have a Samsung S4 and it is starting to act up. I was told to back up my phone using Keis and then do a factory reset on my phone and then reinstall everything. Then someone else told me not to back up using Keis, but I should use G-mail to back it up. What should I do?
    07-15-2014 03:52 PM
  2. wizzrah's Avatar
    I have a Samsung S4 and it is starting to act up. I was told to back up my phone using Keis and then do a factory reset on my phone and then reinstall everything. Then someone else told me not to back up using Keis, but I should use G-mail to back it up. What should I do?
    You can do both.

    1. You can backup contacts with Gmail and files with Kies.
    07-15-2014 03:55 PM

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