1. AC Question's Avatar
    My daughter encrypted her phone trying to put a password on it and can't remove the password due to it being encrypted. How can I decrypt her phone with minimal aggravation?
    07-15-2014 07:00 PM
  2. wizzrah's Avatar
    My daughter encrypted her phone trying to put a password on it and can't remove the password due to it being encrypted. How can I decrypt her phone with minimal aggravation?
    Hello.

    Could you clarify some things for me?

    Did she just add a password to the phone, or did she actually go to settings>security> and select "Encrypt phone"?

    If it's actual encryption, then it's one way, and you need to factory reset to de-crypt the phone.
    07-15-2014 07:08 PM
  3. Hellokittybike's Avatar
    My daughter encrypted her phone trying to put a password on it and can't remove the password due to it being encrypted. How can I decrypt her phone with minimal aggravation?
    09-19-2016 09:47 PM
  4. anon(632115)'s Avatar
    Please explain your own problem as opposed to copying and pasting another post. In most cases situations are not identical
    09-20-2016 06:16 AM
  5. Owen40's Avatar
    I am having the same issue. I am wanting to disable the screen lock function. I actually went to settings security and encrypted the phone. How can I unencrypt the phone where I can disable the screen lock function?
    10-25-2016 06:38 AM

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