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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Hotmail stopped working on my HTC One M8 after about 6 weeks?

    Successfully set up hotmail on my new HTC One M8, everything was fine for some weeks. Then I updated my password re all that Heart Bleed stuff and now despite updating the PW on my HTC's hotmail account settings it no longer works, saying my hotmail address and password are not recognised? Yet I can access my hotmail account from any other device both android and non android, I can access my hotmail accounts on my HTC using a web browser?

    I contacted Vodafone my phone and service provider, they suggested I contact HTC and neither have any ideas to resolve other than do a factory reset which I am nervous to do as thee will be so much setting up again to do just for one email service.

    Any helpful thoughts most welcome.

    Thanks
  2. #2  

    Default Re: Hotmail stopped working on my HTC One M8 after about 6 weeks?

    Have you tried clearing cache data?

    Posted via Android Central App
  3. #3  

    Default Re: Hotmail stopped working on my HTC One M8 after about 6 weeks?

    Hi, I think so via third party memory clear apps?
    Thanks
  4. #4  

    Default Re: Hotmail stopped working on my HTC One M8 after about 6 weeks?

    Hi, post clearing the cache what would the next suggested actions be?

    I also am suspicious that when you delete a POP mail account not everything is truly deleted and that is the problem. So when you go to set up a "new" POP mail account the phone has really forgotten all the old details.
    Last edited by MJLWA; 07-21-2014 at 06:14 AM. Reason: Additional information

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