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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Galaxy S5 email notification icon not working

    My email notification icon (not in the notification panel at the top but the regular app icon) says I have unread messages when I don't. I have rebooted the phone and it is still there. Any ideas?
  2. #2  

    Default Re: Galaxy S5 email notification icon not working

    Which e-mail app are you using? Is this on the stock launcher? Does a reboot clear it up or it just stays there?
  3. #3  

    Default Re: Galaxy S5 email notification icon not working

    I am using the stock email. Rebooting does nothing.
  4. #4  

    Default Re: Galaxy S5 email notification icon not working

    OK, are you using an Exchange Account by any chance? This happened to me once on this scenario:
    1) I left on a trip for two weeks but couldn't take my tablet with me.
    2) I turned the tablet ON before I left to check something, got e-mail notifications, dismissed them but NOT read the e-mails.
    3) I checked e-mail on my phone while on my trip.
    4) Got back home, and the e-mail app on my tablet claimed I had unread messages. Syncing wouldn't help, searching for the 'unread' messages wouldn't help, and they weren't showing up on my phone.
    5) Turns out I had set my Inbox to sync for two weeks only, so for my tablet, those unread e-mails from two weeks prior, were still unread but the sync settings wouldn't sync the read status for them because they were more than two weeks old.

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