receiving and sending pics

A

AC Question

HI, my Samsung galaxy s4 does NOT receive or send pictures.
On occasion i receive a message that gives me the option to download the material/pic/etc...but the phone does NOT download..
Ideas to why or how i can set this up.?
Thank you
 

B. Diddy

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Welcome to Android Central! I assume you're trying to do this using the stock Messaging app. Is your mobile data (3G/4G) on? MMS messages (which is how pictures are are sent and received) require mobile data to be on. They don't get sent over wi-fi or voice signal.