1. Terrie Campoy's Avatar
    I have a Galaxy S4. Just started happening today. ALL of my apps say I must update google play services to use the app. I tried to get google play services to update but it seems 16mb has been taking approx 7hrs so far and still going. Is this real or dd I get a virus on my phone?
    07-17-2014 10:26 PM
  2. Golfdriver97's Avatar
    It is probably stuck. Are you trying to use your cell data or wifi?
    07-17-2014 10:28 PM
  3. Terrie Campoy's Avatar
    I have rebooted the phone. but when I try to access any app the update message comes back and then the update starts again automatically. The mesage says "This app won't run unles you update Google Play Services."
    07-17-2014 10:34 PM
  4. Terrie Campoy's Avatar
    I have Tried Cell Data and wifi. Even generic apps- like calculator or clock. wont open
    07-17-2014 10:36 PM
  5. Golfdriver97's Avatar
    I have Tried Cell Data and wifi. Even generic apps- like calculator or clock. wont open
    Try resetting app preferences. Go to settings>apps>menu>reset app preferences. Sometimes this helps with Play issues.

    Signed, a Nexus 5, AC forums app, and Android L.
    07-18-2014 10:35 AM

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