1. AC Question's Avatar
    I have a Galaxy S4 and last week my carrier decided to do some sort of update that has changed many of my setting, the biggest one and the one I can't figure out how to make stop is the battery the in the past lasted the entire day(depending on usage) now drains in about 3 to 4 hours and the biggest battery drain is Exchange service (version 4.2) with a wopping 56%, android system 20% and email 17%, my carrier is lets just say less than helpful. Thanks for your help, one of my employees is having the same issue.
    07-18-2014 08:35 AM
  2. srkmagnus's Avatar
    Have you performed a factory reset? After an update such as that you should reset if problems are present. That should solve your issues.

    Sent from my Nexus 5 using AC Forums mobile app
    Golfdriver97 likes this.
    07-18-2014 08:44 AM
  3. Golfdriver97's Avatar
    I was thinking the same thing as magnus.
    07-18-2014 08:49 AM
  4. Blkacesvf41's Avatar
    I was thinking the same thing as magnus.
    Won't that erase everything though?
    08-23-2014 06:27 PM
  5. Golfdriver97's Avatar
    Won't that erase everything though?
    Yes. If you choose to do this, I would back everything up; files to your PC, contacts to Google, etc...
    08-23-2014 07:58 PM

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