A
AC Question
I never had this problem before and I have had this phone a good few months and always kept a protection case on it, barley drop it.Ok so the power button does turn the screen on but it won't turn it off. It just raises the phones volume level, yes it may seen like I am pressing the volume button but I look at the power button when I press it. I have tried countless things and sent around the settings but nothing works. When I am logged into my phone I can't turn the screen off, can't when I am on lock screen either. The only way for me to turn off and restart my phone is to hold the power button and one of the arrow keys as well which I also find is a problem, please help!!