1. AC Question's Avatar
    Earlier today I was able to connect to home WIFI as always. I went out, came back, and it isn't connecting. Signal strength is high, but the network is apparently "disconnected", according to my phone, and it cannot get the IP address it is trying to obtain.

    The internet is working, as this post has made it online (from my PC, connected through the router), and my gf's WIFI connection on her iPhone is fine.

    I've tried a few things. Restarting my phone, turning off my phone for a while then turning it back on, and also getting my phone to "forget" the wifi details, and re-entering it. Still no connection.

    Any suggestions?
    07-19-2014 01:29 PM
  2. belodion's Avatar
    Some users with this problem find that it takes multiple soft resets or battery pulls before wifi connection succeeds.

    Posted via Android Central App
    Stephen Buxton likes this.
    07-19-2014 03:31 PM
  3. Stephen Buxton's Avatar
    Original poster here.

    Thanks for the suggestion.

    Follow up question: How do I do a soft reset?

    (Phone battery pulls I can at least do though LOL!)
    07-19-2014 05:31 PM
  4. belodion's Avatar
    Sorry. It's normally done by long-pressing the power button till you get the option to power off. Leave a few seconds after powering off, then press power button till phone restarts.
    If your battery is removable, removing then replacing does the same thing.

    Posted via Android Central App
    Stephen Buxton likes this.
    07-19-2014 05:43 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! Also try rebooting your router (unplug its power for 10 seconds, then plug it back in again and wait for the signal to reestablish). Other tips here: [GUIDE] Troubleshooting Wi-Fi Connection Problems
    07-19-2014 08:55 PM

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