Google play crashing issues

[AC Question]

Hey! So today I started having issues with my Play Music app crashing instantly every time I open it. It won't even let me send a report since that box pops up and then disappears before anything is selectable. I have tried force quitting the app and restarting the phone. Also ran a general repair through my computer but did the repair without removing any of the my data on the phone. Still no success. Any suggestions on what to do??

 

[B. Diddy]

Welcome to Android Central! Which phone do you have? Was Google Play preinstalled, or did you have to install it yourself?

I assume rebooting the phone didn't help? How about going to Settings>Apps>All, selecting Google Play Store, and Clearing Cache/Clearing Data?

 

[J-Murt]

Thanks! So I tried clearing the cache/data and that worked!! The app opened up and is functioning without crashing.

Thank you so much! Saved me more headaches