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  • 1 Post By J-Murt
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    Angry Google play crashing issues

    Hey! So today I started having issues with my Play Music app crashing instantly every time I open it. It won't even let me send a report since that box pops up and then disappears before anything is selectable. I have tried force quitting the app and restarting the phone. Also ran a general repair through my computer but did the repair without removing any of the my data on the phone. Still no success. Any suggestions on what to do??
  2. #2  

    Default Re: Google play crashing issues

    Welcome to Android Central! Which phone do you have? Was Google Play preinstalled, or did you have to install it yourself?

    I assume rebooting the phone didn't help? How about going to Settings>Apps>All, selecting Google Play Store, and Clearing Cache/Clearing Data?


    IN CASE YOU'RE WONDERING, I'll be on vacation from 7/27 to 8/13, with only intermittent web access. So if you don't see me around much, don't worry, I didn't defect to another site or anything like that.
  3. #3  

    Default Re: Google play crashing issues

    Thanks! So I tried clearing the cache/data and that worked!! The app opened up and is functioning without crashing.

    Thank you so much! Saved me more headaches
    B. Diddy likes this.

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