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    Default S4 battery draining rapidly and getting very hot, now screen has gone off.

    Hi all,

    I have had a galaxy s4 for just under a year now and in this time i have already had a new battery replaced under warranty in march (one of the overheating batches).

    The battery had been fine up to about a month ago when i started noticing it again started to slowly deteriorate with battery life up to the point last week where it was using its full charge in around 5 hours with minimal use. At these points the phone was starting to get very hot

    I was going to format the phone over the weekend but on Saturday i put it into my pocket before going out with the battery life at 50% and when i went to look at it an hour later it was off. I assumed the battery had drained, but once i tried to charge it up nothing was coming on the screen.

    After lots of trying to get it back on i have now realised the phone itself is powered up(as in it connects to my computer and i can still do the swipe unlock on the screen so that i can then access my pictures etc.) The led also flashes and the phone vibrates.

    Just left with no sound or screen, any ideas??
  2. #2  

    Default Re: S4 battery draining rapidly and getting very hot, now screen has gone off.

    Welcome to Android Central! If the phone was overheating, it's possible the screen was damaged--you might have to bring it to a repair shop for replacement. The battery itself sounds like it might be failing as well. Take the battery out, lay it flat on a table, and try to spin it. If it spins freely, it's bulging in the middle, which is a bad sign.
  3. #3  

    Default Re: S4 battery draining rapidly and getting very hot, now screen has gone off.

    hi, thanks for the very fast reply.

    I did take the phone to a samsung approved repair centre and the very first thing he said was that their is a crack on the screen (it has a crack across the screen from left to right that happened in the first two weeks of owning the phone, but never has affected the amoled screen underneath.

    I was expecting him to say something about this and he then informed me that straight away the warranty would be voided and that a replacement would be substantial ££

    I was just wondering if it was a known problem with them, or if there was anyway they could have a look at it to see if the problem was caused by something else? i assume not though lol
  4. #4  

    Default Re: S4 battery draining rapidly and getting very hot, now screen has gone off.

    If Samsung won't cover it under warranty, you might want to look for independent cellphone repair shops to see if they can give you a repair quote (which will probably be cheaper than having Samsung do it). You have a pretty common phone, so there are probably lots of shops that have experience with it.

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