Moto g internet connection problems

[Jon Johnson1]

Helloo, i have a problem with my moto g phone ive had it for 4 months and have had no problems with it until now. I use prepaid through u.s cellular. My internet randomly stopped working even though my data is on and there is no internet connectivity. Please help

 

[B. Diddy]

Welcome to Android Central! Is it an intermittent issue, or did it stop at one point and never come back? Have you spoken to US Cellular support? Have you tried rebooting? You could also consider booting into Recovery Mode and wiping the system cache partition--the steps for the G are the same as for the X: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94946/p/30,6720,8696