Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
Like Tree1Likes
  • 1 Post By belodion
  1. Thread Author  Thread Author    #1  
    Lisa McNeill's Avatar

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Default Samsung galaxy s4 problems

    My husband's galaxy s4 has been acting up quite a lot. In certain apps, mostly bubble witch saga his phone will shut down and restart. It also will lose signal out of nowhere and the only way to get it back is to restart the phone. And sometimes if it shows that it has a few bars for the signal it will still go straight to voice mail. We have checked for updates on apps and on the phone and all are up to date. We have also gone through and cleared out old the Un needed stuff. Just looking for other suggestions. Thanks in advance.

    Posted via Android Central App
  2. #2  
    belodion's Avatar

    Posts
    19,431 Posts
    Global Posts
    19,845 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Default Re: Samsung galaxy s4 problems

    Do an app cache data wipe, and if no go, a system cache partition wipe.

    Posted via Android Central App
    B. Diddy likes this.
  3. #3  
    B. Diddy's Avatar


    Posts
    77,930 Posts
    Global Posts
    77,968 Global Posts
    Mentioned
    6 Post(s)
    Tagged
    0 Thread(s)

    Default Re: Samsung galaxy s4 problems

    Agree with belodion. Here are the steps for a cache partition wipe: Reset: Samsung Galaxy S 4 | T-Mobile Support

    You could also boot into Safe Mode (described at the bottom of that article), which disables all 3rd party apps. If the problems stop, then the culprit is one of the apps that your husband installed. If the problems continue, then there is something wrong with the firmware or hardware.

Similar Threads

  1. Replies: 1
    Last Post: 07-26-2014, 03:16 AM
  2. android.process.acore on S4
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-25-2014, 05:08 PM
  3. sync I tunes Mac 10.9 to Galaxy S5 Active
    By marty156 in forum Samsung Galaxy S5
    Replies: 2
    Last Post: 07-25-2014, 03:40 PM
  4. Irritating Error Message on my Samsung S5
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-25-2014, 11:39 AM
  5. strange texting problem
    By grissea in forum Samsung Galaxy S4 Mini
    Replies: 0
    Last Post: 07-25-2014, 10:30 AM

Posting Permissions

";