1. stevem109r's Avatar
    Hello again it's been a while since I've been on the forum. I am hoping someone may assist. My Acer tablet A501, has stop at start up it will not load past the android logo. I have tried the reset but nothing. Any idea?

    Many thank Steve


    Sent via electronic carrier pigeons
    07-27-2014 04:12 AM
  2. B. Diddy's Avatar
    Welcome back to Android Central! Is your tablet rooted or unrooted? How did you try a reset--was it a button press combo to try to do a hard factory reset?

    Does the tablet have an SD card inserted? A corrupt card can sometimes cause problems, so try removing the card and powering on again.
    07-27-2014 10:06 PM
  3. stevem109r's Avatar
    Thanks for the response B.D, I have tried both resets to no avail. I think it is rooted, had it from new. If you do the reset but push the down volume I get a USB boot menu. Can you boot the tablet by this?
    07-28-2014 12:08 AM
  4. B. Diddy's Avatar
    If you got it brand new, then you would have been the one to root it--can you remember if you did? I can't find any site that describes how to hard reset an A501 using the physical buttons, but I did find this video for the A500--hopefully, it will work for you:

    07-28-2014 12:33 AM
  5. stevem109r's Avatar
    Tried that one, I get the clear data and the second message but still no start. It may have to go off to Acer. I thought you could boot these via usb, but maybe not.
    07-28-2014 07:27 AM
  6. stevem109r's Avatar
    Well, no boot sequence worked. Had a big argument with Acer, had a win and they are repairing it at no cost to me.
    B. Diddy likes this.
    08-27-2014 01:43 AM

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