Unfortunately contacts has stopped working

Tina Ferreira

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Jan 9, 2014
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I've noticed since the update if I am using the Internet and I click the phone number in the past it would dial it for me, now I get "unfortunately contacts has stopped working". Any ideas? I have googled it and no one seems to be having this issue....

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B. Diddy

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Mar 9, 2012
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I just responded to your other post about the back button in the browser. Which device are you using, and did you just get a system update? Wiping the system cache partition might help, but we need to know which device it is.
 

B. Diddy

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Factory reset will completely wipe your phone. Try booting into Safe Mode (instructions at the bottom of that article I linked), which disables all 3rd party apps. If the problem persists, then there may be a problem with the system. If the problem goes away, then something that you installed is probably interfering, but it can be difficult to pinpoint what. Sometimes you just have to uninstall apps one by one until the problem goes away.
 

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