Sony Xperia Z2 Woes

[Benzema33]

Hi there guys, I'm new to this forum, so if this has been covered,my apologies.
Ok, so I recently got a Sony Xperia z2 and must say I love the phone, but in the first week of having it, found a recurring problem- If an app crashes or the phone freezes for any reason it wont respond to anything, so I do what I think Im supposed to do and turn it off. But then the phone won't restart unless I do the hard reset via the little red button, then it will all be fine.Sometimes this will happen if I just turn the phone off to restart it. Then another problem, I bought a 64gb micro sd card for all my movies and recordings etc, but when the internal memory gets full and I transfer across to the SD card, It wont let me play any of the files I have transferred, same goes for music, it will just say "cannot play file". All the videos I have recorded on the phone are there but will not play. I tried playing around with the File Commander app, but not getting much luck. Has anyone experienced this? Please help. I've only had the phone for a week and a half, thinking of taking it back to Telstra.
Thanks in advance for any replies.

Cheers, Ben

 

[B. Diddy]

Welcome to Android Central! How new is the phone? If it's pretty new, you might want to consider talking to the store about a replacement, before it gets any later.

Corrupt SD cards can cause various problems, and on these forums, it seems that cards >32 GB seem more susceptible to problems. Try unmounting the card (in Settings>Storage), removing it, then rebooting. You could also insert the card into a Windows computer and run chkdsk to see if there are any bad sectors: http://forums.androidcentral.com/am...guide-using-chkdsk-fix-corrupted-sd-card.html

As for being unable to play videos--which video player app are you using? Try MX Player, which is pretty reliable.

 

[Benzema33]

Hey there, thanks for the reply. I got the phone about a week and a half old, I am thinking of returning it.
I was suspecting the sd card, So I will have a look at that today, I will also try that MX player, I use the nmormal video player and VLC media player, which usually plays anything.

Thanks for the advice, will try the sd card thing.