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  1. Thread Author  Thread Author    #1  
    YajuShinki
    YajuShinki's Avatar
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    Default LG G2 Stuck on "No Service"

    My phone has been acting up these past few months in which it randomly loses cell signal and won't reconnect no matter where I am. I went into Settings>About Phone>Status , and I saw that the phone number and MIN were both "unknown", while everything else was normal. It's even weirder when I go to the Network menu, because this is what it reads:
    Network: unknown
    Signal strength:0 dBm 99 asu
    Mobile network type: unknown
    Service state: radio off
    Roaming: not roaming
    Mobile network state: disconnected

    On the lock screen, instead of " Searching for service ", it just says " No service." Whenever I try to make a call or send a text, I get a dialogue saying to turn off airplane mode first, even though airplane mode is already off. I have already tried restarting my phone, updating PRL and profile, and resetting MIN/MEID through the ##-------# codes after talking to Sprint about it. Nothing seems to be working. Please help!
  2. #2  

    Default Re: LG G2 Stuck on "No Service"

    Have you tried entering Recovery Mode and performing a System Cache Partition wipe?

    Posted via Android Central App
  3. #3  

    Default Re: LG G2 Stuck on "No Service"

    I think the problem with the G2 is that there is no way to access a recovery menu unless you're rooted and have installed a custom recovery.

    Go to Settings>Wireless & Networks>More>Mobile Networks>Preferred Network Type, and make sure it's selected appropriately.

    Have you asked Sprint for a replacement SIM card?
  4. #4  

    Default Re: LG G2 Stuck on "No Service"

    I don't see any "Preferred network type" menu, but there is a Network mode menu. I have that set to "Global". Also, I haven't asked them for a replacement SIM card yet. Do you think that based on these symptoms, it could be that the phone isn't reading the SIM card correctly?
  5. #5  

    Default Re: LG G2 Stuck on "No Service"

    Can't be sure about the SIM card, sorry. I'm naive about how Sprint works--I'm not sure if the SIM is necessary for voice, or only data (since they use CDMA for voice, which doesn't require a SIM). The SIM might just be for 4G LTE data.

    Try changing the network mode to LTE/CDMA.
  6. #6  

    Default Re: LG G2 Stuck on "No Service"

    Tried doing that, but every time I change it instantly switches back to Global.
  7. #7  

    Default Re: LG G2 Stuck on "No Service"

    Also, I just noticed that the PRL version is also listed as unknown.
  8. #8  

    Default Re: LG G2 Stuck on "No Service"

    You're in the US, right? I'm assuming this, since you're on Sprint.
  9. #9  

    Default Re: LG G2 Stuck on "No Service"

    Yes, I'm in continental U.S.
  10. #10  

    Default Re: LG G2 Stuck on "No Service"

    Bring it in to your local Sprint store and show them the problem.

    Posted via Android Central App
  11. #11  

    Default Re: LG G2 Stuck on "No Service"

    I just did. They said it was a problem with the CDMA; apparently it's not connected anymore. In order to reconnect it, they would need to perform a hard reset. There's some data on my phone (app information and such) that can't be backed up but that I want to keep, so I really don't want to do a hard reset...
  12. #12  

    Default Re: LG G2 Stuck on "No Service"

    You may be able to back up your data using Helium, which doesn't require root.
  13. #13  

    Default Re: LG G2 Stuck on "No Service"

    I just did a factory reset. It worked fine until I restarted the phone. Now it's at no service again, but the network seems to be on LTE/CDMA this time. I am extremely frustrated right now.
  14. #14  

    Default Re: LG G2 Stuck on "No Service"

    Sorry for my bad english. I just had this problem , when I opened the phone it said .com.shid.af somthing like that stopped and then my mobile network was gone. I mean ı did tried the open it but it didn't whatever ı do. Then I looked the internet and ı just returned the factory settings. Now its fine.

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