1. Cee Scott's Avatar
    So i sent my galaxy mega 6.3 to be fixesd (cracked screen) and it is supposedly on its way..my only problem is that my contacts music and pictures was in the phone. will i get that back or will i need to start over? just curious
    07-30-2014 12:26 AM
  2. UJ95x's Avatar
    If you didn't back up anything, and they send you a different phone, you'll have to get them back again. Not sure if they fix your phone or give you a replacement.

    Sent from my Galaxy S4 running SOKP 4.4.2
    07-30-2014 01:08 AM
  3. Cee Scott18's Avatar
    i cracked my screen and they fixed it.i had just got the phone and had stored the photos, contacts,and music in it.they said that they just fixed my lcd screen nothing more nothing less
    i was just curious as to if they reset everything or not im not sure because this is the first time i have used samsungs services to repair my phone
    07-30-2014 04:21 AM
  4. UJ95x's Avatar
    i cracked my screen and they fixed it.i had just got the phone and had stored the photos, contacts,and music in it.they said that they just fixed my lcd screen nothing more nothing less
    i was just curious as to if they reset everything or not im not sure because this is the first time i have used samsungs services to repair my phone
    Ah, OK. Then I guess we'll have to see when they send it back. I don't see why they'd have to reset it though.

    Sent from my Galaxy S4 running SOKP 4.4.2
    07-30-2014 10:25 AM
  5. Almeuit's Avatar
    i cracked my screen and they fixed it.i had just got the phone and had stored the photos, contacts,and music in it.they said that they just fixed my lcd screen nothing more nothing less
    i was just curious as to if they reset everything or not im not sure because this is the first time i have used samsungs services to repair my phone
    You should be okay but they may have erased it.

    Always backup your data elsewhere.. Never rely on just the phone.

    Sent from my T-Mobile Note 3 using AC Forums.
    07-30-2014 10:42 AM

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