Cox email access with GS5

[AC Question]

Hello,

I just moved from an Apple 5s to a GS5, and I cannot access my Cox email via the Cox email website (webmail.cox.net) or by setting up an email app on my phone. I've tried several email apps, including K-9, which is suggested by Cox. I've followed instructions from the Cox site and even suggestions from several Android forums. I am still unable to access my Cox email. In every case I get an authentication / invalid username or password error. I know my username and password are correct because I can login to my Cox email via the web or Outlook with them.

Help, please! I love this phone but must be able to access this account.

Best,
Jeremy

 

[jjweed]

These are the settings I've tried with K-9 and the Android email apps:

Enter your incoming and outgoing server information, Username (do not enter @cox.net), and Password and tap Next after each prompt:

Type Server Port (Secure for Mobile)

Incoming
pop.cox.net
Incoming POP Port: 995 (SSL port for pop.cox.net)

Outgoing
smtp.cox.net

Outgoing SMTP Port: (Choose one)

587 with TLS enabled
465 with SSL enabled

Note: If you select port 465, you must enable SSL.
Be sure to enter only the first part of your Cox.net email address. Do not include "@cox.net" in the username field.

Has anyone successfully set up Cox email on the Samsung S5? What app are you using?